ICT Manager

The Kenya Institute of Management (KIM) is the hub of management and leadership excellence

providing the highest quality professional and institutional development programs for greater growth

and expanded opportunities.

Our mission is to steer and champion excellence, integrity and competitiveness in individuals and

organizations throughout Africa and beyond. The Institute hereby seeks to recruit results-oriented and

self-driven experienced professional to join our team for the position above:

MAIN RESPONSIBILITIES OF THE JOB

a) Evaluate user needs and system functionality and ensure that ICT facilities meet these needs.

b) Plan, develop and implement the ICT budget, obtain competitive prices from suppliers to ensure

cost effectiveness.

c) Schedule upgrades and security backups of hardware and software systems.

d) Research and install new systems to keep up to date with the changing technology.

e) Guarantee the smooth running of all ICT systems including antivirus software, print services

and email provision.

f) Ensure that software licensing laws are adhered to in regard to the institute’s policy and guidelines.

g) Provide secure access to the network for remote users to ensure confidentiality and security of

the institute’s files and databases.

h) Secure data from internal and external attack through continuous security audit.

i) Offer users appropriate support and advice for efficiency and customer satisfaction.

j) Manage crisis situations which may involve complex technical hardware or software problems.

k) Mentor and train new ICT support staff to have a competent and motivated.

l) Analyse information needs and specify technology to meet those needs.

m) Formulate and direct information and communication technology (ICT) strategies, policies and plans.

n) Direct the selection and installation of ICT resources and the provision of user training.

o) Direct ICT operations and setting priorities between system developments, maintenance and

operations.

 

KNOWLEDGE, SKILLS AND EXPERIENCE

Minimum level of academic qualification, skills and knowledge required to perform

effectively in the role:

Bachelor’s Degree in Information Technology and Computer Science from a recognised institution

CCNA, CCNP, CISSP or Project Management

Minimum months or years of experience required to have to be appointed to the position :

Five (5 )years’ of relevant experience

KEY PERFORMANCE INDICATORS

a) Up to date ICT strategies and policies in place

b) Availability of Data security and back ups

c) Return on Investment

d) Level of utilization of Key ICT resources

e) Cost efficiency on Investment in ICT.

Technical

a) ICT Strategy planning

b) Network Management

c) Business Continuity Management

d) IT Security Management

e) Server Management

f ) Knowledge of Enterprise Resource Planning

g) Firewall network Security

h) Switching protocol

i) Router Configuration

j) Network Administration

k) MS Dynamics NAV certification.

l) Record Management

m) Computer literacy

 

HOW TO APPLY

Interested and qualified candidates who meet the above qualifications should send their application letter

and curriculum vitae stating the position applied for as the subject by 10th January 2020 to recruitment@kim.ac.ke

Kindly note that only shortlisted applicants will be contacted for interviews.